Shipping & Returns

Shipping

Every Nomelia piece is made to order — personalized just for you. From order to delivery, please allow 6–9 business days.

  • Shipping cost: Free shipping on all orders across the USA.
  • Processing: Personalization and crafting begin the next business day after your order.
  • Tracking: You'll receive a tracking link by email as soon as your order ships.

Ordering for a birthday, anniversary, or holiday? Contact us before you buy and we'll check the timeline for you.

Returns

Personalized items (engraved names, custom photos, birthstones) are made uniquely for you and can't be restocked, so they're not eligible for return or exchange. But you're fully protected by our guarantee below.

Non-personalized items can be returned within 30 days of delivery in unworn, original condition. Contact us at hello@nomeliajewellery.com to start a return.

Our 24-Month Guarantee

If your piece arrives defective, or the personalization differs from what you ordered, we'll repair or replace it free of charge — within 24 months of purchase. Just email us a photo and your order number.